Shipping & Returns
Shipping Information
Each Retire Ready Texas product is made especially for you. Because many of our items are produced to order, please allow approximately 2–5 business days for your order to be prepared before shipping.
Once your order ships, you’ll receive an email with tracking information. Products may occasionally be shipped separately depending on where they are fulfilled.
Shipping Rates and Delivery Estimates
Shipping rates and estimated delivery times are displayed at checkout and vary based on the products ordered and delivery destination.
- Standard shipping generally takes 3–6 business days after fulfillment.
- Express shipping may be available for eligible products and destinations at an additional cost.
- Free standard shipping is available on qualifying orders over $100 delivered within the contiguous United States.
Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, and other circumstances outside our control may affect delivery.
We currently ship within the United States.
Returns and Exchanges
We want you to be proud of what you ordered. If your item arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery so we can make it right.
Because our products are made to order, we cannot accept returns or exchanges for:
- Ordering the wrong size or color
- Changes of mind or buyer’s remorse
- Personalized or customized merchandise
- Items that have been worn, washed, altered, or damaged after delivery
- Clearance or final-sale merchandise
Please review the product description and sizing guide carefully before placing your order.
Damaged, Defective, or Incorrect Items
Email us within 30 days of delivery and include:
- Your order number
- A description of the problem
- Clear photographs showing the item and issue
Once reviewed and approved, we will arrange a replacement or refund at no additional cost to you. You do not need to return an affected product unless we provide specific return instructions.
Lost Packages
If your package has not arrived by the estimated delivery date, please verify your shipping address and check with the carrier or local post office. Contact us within 30 days of the estimated delivery date if you believe the shipment has been lost.
Retire Ready Texas is not responsible for packages delivered to an incorrectly entered address. Additional shipping charges may apply if an order must be reproduced or reshipped.
Refunds
Approved refunds are issued to the original payment method. Please allow 5–10 business days after approval for the refund to appear, depending on your bank or payment provider. Original shipping charges are nonrefundable unless the order arrived damaged, defective, or incorrect.
Contact Us
Questions about an order? Contact us through our Contact page or email info@retirereadytexas.pro. Please do not mail a return without contacting us first.