Shipping policy
Shipping Policy
Effective date: July 14, 2026
Thank you for shopping with Retire Ready Texas. Many of our products are produced especially for each customer. The following policy explains our fulfillment, shipping, tracking, and delivery procedures.
Where We Ship
Retire Ready Texas currently ships to addresses within the United States.
We do not currently offer international shipping. Any future international shipping availability will be displayed at checkout.
Order Fulfillment
Most products are made to order. Please allow approximately 2–5 business days for production and fulfillment before your order ships.
Fulfillment times may vary based on the product, decoration method, order size, fulfillment location, seasonal demand, or product availability. Business days do not include weekends or federal holidays.
Submitting an order does not guarantee that it can be changed or canceled. Production may begin shortly after an order is placed, so please review your products, sizes, colors, shipping address, and contact information carefully before completing checkout.
Shipping Rates
Available shipping methods and charges are displayed at checkout. Rates may vary based on:
- Products and quantities ordered
- Package size or weight
- Delivery destination
- Selected shipping method
Promotional or free shipping, when offered, is subject to the conditions displayed at checkout. Free shipping promotions apply only to eligible shipping methods and destinations.
Estimated Delivery Times
Estimated transit times begin after production and fulfillment are complete.
- Standard shipping: Generally 3–7 business days after fulfillment
- Express shipping: Generally 1–3 business days after fulfillment when available
Express shipping is not available for every product, order, or destination. Available options will appear at checkout.
Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, fulfillment volume, transportation interruptions, and other circumstances outside our reasonable control may affect delivery.
If we cannot ship your order within the timeframe originally provided, we will contact you and provide the options required by applicable law.
Tracking Information
Once your order ships, tracking information will be sent to the email address provided during checkout. Please allow up to 48 hours for tracking information to begin displaying carrier activity.
Customers are responsible for providing an accurate and complete email address and shipping address.
Multiple Packages
Products in the same order may be fulfilled at different facilities. As a result, your order may arrive in more than one package and on different dates.
When available, separate tracking information will be provided for each shipment. You will not be charged additional shipping because we divide an order into multiple packages.
Incorrect or Incomplete Addresses
Please verify your shipping address before submitting an order.
Retire Ready Texas is not responsible for delivery problems caused by an incorrect, incomplete, or outdated address provided by the customer. If an order is returned because of an address error, additional production and shipping charges may apply before it can be reshipped.
If you notice an address error, contact us immediately. We will try to update the order, but changes cannot be guaranteed after fulfillment has begun.
Delayed or Lost Packages
If tracking has not updated or your order has not arrived by the estimated delivery date:
- Verify the shipping address shown in your order confirmation.
- Check with household members, neighbors, or building management.
- Contact the carrier or local post office.
- Contact Retire Ready Texas for assistance.
Suspected lost packages must be reported to us within 30 days of the estimated delivery date. Claims submitted after that period may not be eligible for replacement or refund.
Packages Marked Delivered
If tracking shows that a package was delivered but you cannot locate it, check around the delivery location and contact the carrier or local post office.
Please contact us promptly if the package remains missing. We will help review the available tracking information, but we cannot guarantee replacement or reimbursement for packages confirmed as delivered to the address provided at checkout.
Damaged, Defective, or Incorrect Products
If your product arrives damaged, defective, misprinted, or incorrect, contact us within 30 days of delivery.
Include:
- Your order number
- A description of the problem
- Clear photographs showing the item and issue
- A photograph of the packaging when shipping damage is involved
Approved claims will be handled according to our Refund Policy. Do not mail a product to Retire Ready Texas or a fulfillment facility unless we provide return instructions.
Contact Us
For shipping questions, contact:
Retire Ready Texas
Email: info@retirereadytexas.pro
Phone: (903) 999-2816
Website: https://retirereadytexas.pro